Refund Policy

Effective Date: September 14, 2025
Last Updated: September 14, 2025

At Ramtechevents Pvt. Ltd., we strive to provide high-quality services and customer satisfaction. This Refund Policy outlines the terms under which refunds may be issued for purchases made through our platform: www.ramtechevents.com.

By using our services, you agree to the terms of this Refund Policy.

1. Subscription Services

Ramtechevents operates on a subscription-based model. Users are billed in advance on a monthly or annual basis, depending on the selected plan.

Refund Eligibility:

We offer a 7-day money-back guarantee for new subscribers on their first purchase.
Refund requests after 7 days from the initial subscription will not be eligible for a refund.
Renewals of subscriptions are non-refundable, so please cancel before your renewal date if you do not wish to continue.

💡 Pro tip: Set reminders to cancel your plan before your next billing cycle to avoid unwanted charges.

2. How to Request a Refund

To request a refund, please contact our support team within 7 days of your original purchase.

Email: support@ramtechevents.com
Subject: Refund Request – [Your Registered Email]

Include the following details:

Your full name
Registered email address
Purchase date
Reason for the refund request

We aim to respond within 3 business days.

3. Non-Refundable Cases

Refunds will not be issued in the following cases:

You changed your mind after 7 days
You failed to cancel your subscription before the renewal date
You violated our Terms & Conditions
You experienced issues unrelated to our service (e.g., lack of internet access)

4. Processing Refunds

If your refund is approved:

The refund will be processed to your original payment method
Refunds typically take 5–10 business days to appear, depending on your bank/payment provider

5. Cancellation Policy

You may cancel your subscription at any time from your account dashboard. Cancellation stops future billing but does not trigger a refund unless you're within the 7-day window for first-time users.

6. Contact Us

If you have questions about this Refund Policy or need help with your account, feel free to contact us:

Ramtechevents Pvt. Ltd.
Signature Global Park 2&3
Gurgaon, Haryana 122103
Email: support@ramtechevents.com